Frequently asked questions
Here you will find answers to the most frequently asked questions about OneStop Pro.
For which companies is OneStop Pro a good option, and how big do they have to be to reap the benefits?
OneStop Pro is essentially designed for business users, primarily from the construction industry and related sectors, gardening and landscaping, logistics, construction yards, contractors and many others – any company that uses or deploys multiple vehicles, machines, tools, inventory or personnel.
Can I map out my organizational and company structure in OneStop Pro?
Yes! With OneStop Pro you can map out unique hierarchies. That means you can show affiliated companies, subsidiaries and sub-organizations in OneStop Pro and work with access and display levels. You decide who may, can or must see what.
How do I get access to OneStop Pro?
You can use the login button on the OneStop Pro home page to log in using your personal login details.
Or you can open OneStop Pro mobile via the app on your smartphone.
What can I manage with OneStop Pro?
OneStop Pro allows you to manage all your resources. A resource can be anything (machines, tools, vehicles, or bulk items such as construction fences, power outlets or ladders).
What technical requirements have to be met?
OneStop Pro is a cloud-based web application that you can use with any PC/Mac, smartphone or tablet. You need an Internet connection and a modern browser such as Chrome or Firefox.
Are there regular software updates for my OneStop Pro?
OneStop Pro is constantly being further developed for you. We make free software updates available to you at regular intervals. We proactively notify you about upcoming updates and provide you with information on what has been improved and what new functions have been added to the update.
What does OneStop Pro cost?
The costs depend on the number of resources you want to manage in OneStop Pro and on which product you choose.
How can I import data in OneStop Pro and connect OneStop Pro to other systems?
OneStop Pro has numerous interfaces for importing/exporting master data and for retrieving telematics data. With regard to telematics data, interfaces exist according to ISO 15143-3 as well as AEMPv1.2, the old format of the ISO standard. This allows all relevant manufacturer and retrofit telematics data to be collected and used on a single platform, OneStop Pro. You can find our API documentation here:
Which OneStop Pro product suits my company best?
This depends largely on your goals that you want to achieve with the introduction of a digital equipment administration & tracking solution. To clarify this, we are happy to take time for you. In a guided live demo of OneStop Pro, you can get to know the user interface of the software and the various possible applications. You can register for this here.
Where is my data stored?
It is very important to us that your data is stored and processed properly (and exclusively for the purpose you intend). Your data is stored (hosted) in a secure computer center in Germany. All statutory data protection provisions are thus complied with.
Any questions?
We are always here for you, digitally or in person.

Why not give us a call?
+49 851 7000-6600